In 5 years time I aim for True Blue to be a completely British manufactured clothing brand, with a local factory full of talented creators in fields such as designing, marketing, pattern cutting, sewing, photography etc. I hope to give numerous people in my home town their dream careers and create a workspace full of happiness, excitement and future thinkers. I would love for True Blue to sell through luxury stores such as Selfridges as well as through our own pop up stores all over the UK and online. I will aspire to be as eco friendly as possible and I will continue to grow our brands knowledge on how we can improve and stay as a sustainable and green brand.
We hope you liked your order but if it's not quite right please read the following information on the process of returning an item back to us.
We accept returns and exchanges of unwanted items within 14 days of receipt. To start the return process please email email@example.com with your order number and let us know if you would like to return the item for a refund or exchange. Following this, a member of our team will be in touch to assist you, providing you with the necessary returns address. Please ensure the item(s) are in a resalable condition and unworn, unwashed and unaltered otherwise we cannot guarantee they will be accepted. When posting parcels back to us, please ensure you use a signed for delivery service as we cannot be held responsible for missing parcels. We will send you a confirmation email once the return has been processed and we reserve the right to refuse any returns if we determine that the goods do not qualify of a return. If you receive an item that is faulty, please make us aware of this in the first instance. After 28 days, we retain the right to refuse the return of faulty goods. Due to being a very small businesses we do not pay for returned postage back to us and if you would like to exchange your size or item then we require you to pay for postage of the new item back to you also.
Items purchased from the SALE are non refundable.
If you would like to speak to us with regards to any returns, feel free to email us on firstname.lastname@example.org.
I hope this has helped and I encourage you to please support small businesses as much as you can.
Thank you, Ella x
Contact details are as follows...
Email - email@example.com
Instagram - @trueblue_designs
Contact Number - 07487822386